Terms of Use

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PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY AS THEY CONTAIN IMPORTANT INFORMATION THAT MAY AFFECT YOUR LEGAL RIGHTS, INCLUDING REQUIRING INDIVIDUAL ARBITRATION OF ANY POTENTIAL LEGAL DISPUTES BETWEEN YOU AND STRAINE DENTAL MANAGEMENT AND WAIVING ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.

Introduction

The general purpose of the Straine Dental Management website (the "Site") is to provide online resources to potential and current partners. For both your protection and ours, we have established the following terms of use which we expect all our potential and current partners, employees, and other visitors, whether registered or not, to follow while on our Site. We may revise and update these Terms of Use at any time without notice to you, please check them regularly. Please note that from time to time in this agreement we will refer to ourselves as "Straine Dental Management," "SDM," "our," "us," "we," and/or "the Company;" and current and future partners, job seekers, current employees, and other visitors as "you" and or a "user." The following Terms of Use, together with any documents they expressly incorporate by reference, such as the Privacy Notice (collectively, "Terms of Use"), govern your access to and use of the Site, including any content, functionality, and services offered on or through the Site.

Please read the Terms of Use carefully before you start to use the Site. By using the Site, you signify your assent to the Straine Dental Management Terms of Use and Privacy Notice, which outlines how our Site will collect information about you, how information will be shared and secured, and certain rights you have with respect to your information. All information we collect on this Site is subject to our Privacy Notice. If you do not agree with this Terms of Use and/or our Privacy Policy, do not use the Site. We may revise and update these Terms of Use from time to time in our sole discretion. Your continued use of the Site following a reasonable notice of changes to this Terms of Use and/or our Privacy Policy will mean you accept the changes. All changes are effective immediately when we post them, and apply to all access to and use of the Site thereafter.

Authorized Use of Site

The Site may be accessed for lawful purposes only and by individuals age 18 or over seeking to partner with Straine Dental Management for dental services organization ("DSO") services (the "Services").

For the purposes set forth above, the Straine Dental Management grants you a personal, non-exclusive, non-assignable and non-transferable license to use and display the contents of and services on the Site. Unauthorized copying or duplication of the content, including but not limited to text, graphics, sounds, images, logos, button icons, videos and software that has been modified, merged and/or included on the Site and/or any compilation thereof (the "Content") in any manner is expressly forbidden. You acknowledge that you may not sub license, transfer, sell or assign this license or the services received thereunder. Any attempt to sub license, transfer, sell or assign this license is null and void.

We reserve the right to withdraw or amend this Site, and any service or material we provide on the Site, in our sole discretion without notice. We will not be liable if for any reason all or any part of the Site is unavailable at any time or for any period. From time to time, we may restrict access to some parts of the Site, or the entire Site, to users, including registered users.

User Prohibitions

Users may not use the Site to transmit, distribute, store or destroy Content (a) in violation of any applicable federal, state, local, or international law or regulation, (b) in a manner that will infringe the copyright, trademark, trade secret or other intellectual property rights of others or violate the privacy, publicity or other personal rights of others, (c) that is defamatory, obscene, threatening, abusive or hateful, or (d) to engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Site, or which, as determined by us, may harm the Company or users of the Site, or expose them to liability.

Users are prohibited from violating or attempting to violate the security of the Site, including, without limitation, (a) accessing data not intended for such user or logging into a server or account which the user is not authorized to access, (b) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization, (c) attempting to interfere with service to any user, host or network, including, without limitation, via means of submitting a virus to the Site, overloading, "flooding", "spamming", "mailbombing" or "crashing", (d) sending unsolicited e-mail, including promotions and/or advertising of products or services, or (e) forging any TCP/IP packet header or any part of the header information in any e-mail or posting. Violations of system or network security may result in civil or criminal liability. The Company will investigate occurrences that may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations.

Specific Prohibited Uses

The Company specifically prohibits any use of the Site (and all users agree not to use the Site) for any of the following:

  • Deleting or revising any content posted by any other person or entity without permission from the user who posted such content.
  • Accessing any Content or data not specifically granted for your scope of services or permissions.
  • Taking any action that imposes an unreasonable or disproportionately large load on this Site’s infrastructure.
  • Attempting to decipher, decompile, disassemble or reverse engineer any of the software comprising or in any way making up a part of the Site.
  • Aggregating, copying or duplicating in any manner any of the Content or information available from this Site.
  • Framing of or linking to any of the Content or information available from this Site.

Notwithstanding anything to the contrary contained herein, using or attempting to use any engine, software, tool, agent or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate or search this Site other than the search engine and search agents available from the Company on this Site and other than generally available third party Web browsers (e.g., Microsoft Internet Explorer, Google Chrome, Firefox Mozilla).

User Information

To learn more about SDM’s Services, you may be asked to provide information, such as your name, contact information, phone number, practice name, email address, practice role, how many dental locations you have/work for, the type of services you are looking for/consideration (e.g., consulting, analytics, management, group pricing), the type of dental software you used in your own practice (e.g., Dentrix, Eaglesoft, OpenDental, etc.).

Ownership

The Content on the Site is protected under United States copyright, trademark and/or other laws and is the property of the Company and/or its content suppliers or clients. Unauthorized use of the Content may violate copyright, trademark, and other laws. You may not sell or modify the Content or reproduce, display, distribute, or otherwise use the Content in any way for any public or commercial purpose, including but not restricted to the adaptation of the HTML code that the Company creates to generate its pages. You shall not display, disparage, dilute, or taint our service mark or use any confusingly similar marks or use our mark in such a way that would misrepresent who the proper owner of such mark is. Any permitted use of our service mark by you shall inure to our benefit.

The Company name, trademarked terms, Straine Dental Management Logo, and all related names, logos, product and service names, designs, and slogans are trademarks of the Company or its affiliates or licensors. You must not use such marks without the prior written permission of the Company. All other names, logos, product and service names, designs, and slogans on the Site are the trademarks of their respective owners.

The Company's Liability

The Content may contain inaccuracies or typographical errors. The Company makes no representations about the accuracy, reliability, completeness, or timeliness of the Site or the Content. The use of the Site and the Content is at your own risk. Changes are periodically made to the Site by the Company at any time for any reasons as deemed appropriate by the Straine Dental Management staff. You acknowledge and agree that you are solely responsible for the form, content and accuracy of any Content placed by you on the Site.

Straine Dental Management Copyright Information

©2025 Straine Dental Management, Inc. All rights reserved. Reproduction and distribution of these materials is prohibited without the express written authorization of Straine Dental Management, LLC.

Limitation of Liability and Warranty

You agree that use of our Site is entirely at your own risk. You understand that we cannot and do not guarantee or warrant that files available for downloading from the internet or the Site will be free of viruses or other destructive code. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to our Site for any reconstruction of any lost data. TO THE FULLEST EXTENT PROVIDED BY LAW, WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES, OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA, OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE SITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE Site OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON ANY SITE LINKED TO IT.

Our Site and the Services provided therein are provided "as is," without warranty of any kind, either express or implied, including without limitation any warranty for information, services, uninterrupted or error free access, or products provided through or in connection with the service, including without limitation our software or services licensed to you and the results obtained through the service (unless such warranties are legally incapable of exclusion). Specifically, the Company and any persons associated with the Company disclaim any and all warranties, including without limitation: 1) any warranties concerning the availability, accuracy or content of information, products or services; and 2) any warranties of title or warranties of merchantability or fitness for a particular purpose. This disclaimer of liability applies to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in-operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortuous behavior, negligence, or under any other cause of action. You specifically acknowledge that we are not liable for the defamatory, offensive or illegal conduct of other users or third parties and that the risk of injury from the foregoing rests entirely with you. TO THE FULLEST EXTENT PROVIDED BY LAW, THE COMPANY HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE.

Our entire liability and your exclusive remedy with respect to the use of our services is the cancellation of your registration or one month paid subscription with us.

TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT WILL THE COMPANY, ITS AFFILIATES, OR THEIR LICENSORS, ATTORNEYS, INSURERS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE SITE OR THE SERVICES, ANY SITE LINKED TO THEM, ANY CONTENT ON THE SITE OR SUCH OTHER SITE, INCLUDING DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE.

You hereby acknowledge that the provisions of this section shall apply to all content and Services on the Site.

THE FOREGOING DOES NOT AFFECT ANY LIABILITIES OR WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

Resolving Disputes

Before either you or SDM (each a "Party" and collectively, "Parties") may file a claim against the other, we both agree to try to participate in good faith informal efforts to resolve the dispute before starting an arbitration or initiating an action in small claims court ("Informal Dispute Resolution"). You and Straine Dental Management agree that as part of these efforts, either party has an option to ask the other to meet and confer telephonically ("Informal Dispute Resolution Conference"). If you are represented by counsel, your counsel may participate in the conference, but you must also personally participate.

To initiate Informal Dispute Resolution, a party must give notice in writing to the other party ("Notice"). Such Notice to SDM that you intend to initiate an Informal Dispute Resolution Conference should be sent by email to info@straine.com. The Notice must include: (1) your name, telephone number, mailing address, e‐mail address associated with your account (if you have one); (2) the name, telephone number, mailing address and e‐mail address of your counsel, if any; (3) a description of the dispute; and (4) provide as the subject line "Notice of Dispute and Request for Informal Dispute Resolution". Straine Dental Management will send Notice and a description of the dispute to your email address or regular address on file.

The Informal Dispute Resolution process lasts 60 days and is a mandatory precondition to commencing arbitration. The Informal Dispute Resolution Conference shall be individualized such that a separate conference must be held each time either party initiates a dispute, even if the same law firm or group of law firms represents multiple users in similar cases, unless all parties agree; multiple individuals initiating a dispute cannot participate in the same Informal Dispute Resolution Conference unless all parties agree. The statute of limitations and any filing fee deadlines shall be tolled while the parties engage in Informal Dispute Resolution.

AGREEMENT TO ARBITRATE: You and Straine Dental Management agree to resolve any claims relating to these Terms and Conditions of Use and/or our relationship through final and binding arbitration, except as set forth under "Exceptions to Agreement to Arbitrate" below. This agreement to arbitrate and the associated arbitration provisions will also apply to any claims asserted by you against any present or future Released Party (as defined above) to the extent that any such claims arise out of your access to, the provision of content, services, and/or technology through, and/or use of the Site and Services on the Site.

Location of Arbitration: The arbitration shall be held in New Castle County, Delaware under the Code of Conduct and Rules of Procedure of the American Health Lawyers Association, or any other location as agreed upon between you and Straine Dental Management. You and Straine Dental Management further agree to submit to the personal jurisdiction of any state or federal court in Delaware, to compel arbitration, stay proceedings pending arbitration, or to confirm, modify, vacate or enter judgment on the award entered by the arbitrator.

Opt-Out of Agreement to Arbitrate: You can decline this agreement to arbitrate by sending a letter to Straine Dental Management that must be postmarked within 30 days of your first acceptance of terms containing an arbitration provision or by sending an email to info@Straine.com within the same time period. The letter or email must specify your first and last names, mailing address, and explain that you are opting out of these Terms of Use’s arbitration provision. If you opt out of these arbitration provisions, Straine Dental Management will not be bound by them either.

Arbitration Procedures: The Parties shall attempt in good faith to agree upon an arbitrator who is knowledgeable in matters covered by this Agreement. If the Parties are unable to agree upon an arbitrator within ten (10) days after the deadline in the preceding paragraph has passed, either Party may file a demand for arbitration with the American Health Lawyers Association and arbitration shall proceed in accordance with the Code of Conduct and Rules of Procedure of the American Health Lawyers Association. The arbitrator shall promptly set a date for hearing and after consideration of the evidence and oral and written arguments of the Parties, render a written decision on the dispute within twenty-one (21) days after the hearing. The decision of the arbitrator shall include findings of fact and conclusions of law. The decision of the arbitrator shall be final and binding as to each Party. The costs of arbitration shall be divided equally among the Parties. The Party against whom the award is rendered shall pay any monetary award and/or comply with the order of the arbitrator within sixty (60) days of the entry of judgment on the award. The non-prevailing Party shall be liable for all attorneys’ fees and costs incurred by the prevailing Party if the non-prevailing Party fails to comply with the above (sixty) 60-day deadline and it becomes necessary for the prevailing Party to bring court action to collect any award rendered in its favor or to see other court enforcement of the arbitrator’s order.

Severability: Except as explicitly provided herein, if any clause within these arbitration provisions is found to be illegal or unenforceable, that specific clause will be severed from these arbitration provisions, and the remainder of the arbitration provisions will be given full force and effect.

Exceptions to the Agreement to Arbitrate: Either you or SDM may assert claims, if they qualify, in small claims court with jurisdiction over the claim, provided the informal dispute resolution described above was unsuccessful. Either party may bring a lawsuit alleging intellectual property infringement (for example, trademark, trade secret, copyright, or patent rights) without first engaging in arbitration or the informal dispute-resolution process described above.

No class action: SDM and you agree that each party may only resolve disputes with the other party on an individual basis, and may not bring a claim as a plaintiff or a class member in a class, consolidated, or representative action. We agree that class arbitrations, class actions, private attorney general actions, and consolidation with other arbitrations are not allowed.

BY AGREEING TO THIS ARBITRATION AGREEMENT, YOU AND SDM ARE GIVING UP THE RIGHT TO GO TO COURT, INCLUDING THE RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS ACTION. EACH PARTY UNDERSTANDS THAT BY AGREEING TO THIS ARBITRATION AGREEMENT AND CLASS ACTION WAIVER, EACH PARTY MAY ONLY BRING CLAIMS AGAINST THE OTHER IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION OR REPRESENTATIVE PROCEEDING. IF YOU DO NOT AGREE TO ARBITRATION, YOU SHOULD OPT OUT OF THIS ARBITRATION PROVISION AS STATED ABOVE OR CEASE USING OUR SITE AND OUR SERVICES.

If any court or arbitrator determines that the class action waiver set forth in this paragraph is void or unenforceable for any reason or that an arbitration can proceed on a class basis, then the arbitration provisions set forth above shall be deemed null and void in their entirety and the parties shall be deemed to have not agreed to arbitrate disputes.

Survival: This Arbitration Agreement and Class Action Waiver section shall survive any termination of your account or your use of our services.

Judicial forum for disputes: In the event that the agreement to arbitrate is found not to apply to you or your claim, or for claims not subject to arbitration, you and SDM agree that any judicial proceeding (other than small claims actions) will be brought in the federal or state courts in New Castle County, Delaware. Both you and SDM consent to venue and personal jurisdiction there.

Choice of Law: You agree that the arbitration provision is made pursuant to a transaction involving interstate commerce and shall be governed by the Federal Arbitration Act ("FAA"), and not by any state law concerning arbitration. Although we have made no effort to publish the Site elsewhere, it is accessible throughout jurisdictions worldwide due to its presence on the Internet. Each of these other jurisdictions have laws which may differ from those of California and from each other. Both you and SDM’s benefit from establishing a predictable legal environment in which to publish, access and use the Site. By publishing, accessing, and/or using the Site, you agree that all matters arising from or relating to the use and operation of the Site will be governed by the laws of the State of Delaware, without regard to its conflict of laws principles. If you choose to access the Site from a location outside of California, you will be responsible for compliance with all local laws of such other locations.

Links to Other Site

The Site provide links to third-party Worldwide Site. Because we have no control over such third-party Site, you acknowledge and agree that the Company is not responsible for the availability of such external Site or resources, and does not endorse and is not responsible or liable for any content, advertising, products, or other materials on or available from such Site or resources. These links are provided for your convenience only, You further acknowledge and agree that the Company is not responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with your use of or reliance on any such content, goods or services available on or through any such site.

No Resale or Unauthorized Commercial Use

You agree not to resell or assign your rights or obligations under these Terms of Use. You also agree not to make any unauthorized commercial use of the Site, including placement agencies, headhunter organizations, travel nursing companies, or any other professional human resources companies without the express written approval of Straine Dental Management. The Company reserves the right to immediately remove from the Site such postings, or any other postings or Content, without prior notice or notification.

Termination

The Company reserves the right, at its sole discretion, to pursue all of its legal remedies, including but not limited to deletion of your postings from the Site and immediate termination of your registration with or ability to access the Site and/or any other service provided to you by the Company, upon any breach by you of these Terms of Use or if the Company is unable to verify or authenticate any information you submit.

Without limiting the foregoing, we have the right to cooperate fully with any law enforcement authorities or court order requesting or directing us to disclose the identity or other information of anyone posting any materials on or through the Site. YOU WAIVE AND HOLD HARMLESS THE COMPANY AND ITS AFFILIATES, LICENSEES, AND SERVICE PROVIDERS FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY THE ANY OF THE FOREGOING PARTIES DURING, OR TAKEN AS A CONSEQUENCE OF, INVESTIGATIONS BY EITHER THE COMPANY OR LAW ENFORCEMENT AUTHORITIES.

Indemnity

You agree to hold us and our affiliates, employees, lawyers, insurers, contractors, officers, directors, co-branders, partners and content providers harmless from any and all claims, disputes and expenses, including attorney's fees and court costs, related to your violation of this agreement, including the rules of conduct, or any information, software, files, messages or other content placed on our Site by you. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you. In that event, you shall have no further obligation to provide indemnification to us in that matter.

Intended for Use in the United States Only

The Company makes no claims that the Content may be lawfully viewed or downloaded outside of the United States. Access to the Content may not be legal by certain persons or in certain countries. If you access the Site from outside of the United States, you do so at your own risk and are responsible for compliance with the laws of your jurisdiction.

Additional Terms of Use

Certain areas of the Site are subject to additional terms of use. By using such areas, or any part thereof, you agree to be bound by the additional terms of use applicable to such areas.

Termination of Service

You may terminate your right to use our Site and services at any time by notification to us as set forth above. We may terminate your access rights to the Site at any time, without notice, for conduct that we believe violates these Terms of Use or other policies or guidelines that we have posted on our Site. We also have the right to take appropriate legal action, including without limitation, referral to law enforcement, for any illegal or unauthorized use of the Site.

General Provisions

We reserve the right to make any changes to the Site in its sole discretion without notice to users. We reserve the right to deny or block access to the Site to anyone at any time and to terminate this agreement at any time without notice, in our sole discretion.

Governing Law and Jurisdiction. These Terms of Use, and any dispute or claim arising therefrom or related thereto, are governed by the internal substantive laws of the State of Delaware, without respect to its conflict of laws principles. Jurisdiction for any claims arising under this agreement shall lie exclusively with the state or federal courts within Delaware.

Waiver and Severability. If any provision of this Terms of Use is found to be invalid by any court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of this Terms of Use, which shall remain in full force and effect. No waiver of any term or condition of this Terms of Use shall be deemed a further or continuing waiver of such term or any other term.

Entire Agreement. No changes to this Terms of Use shall be made except by a revised posting by the Company on this page or by mutually signed agreement between the Parties.

Contact Us

You may contact us at:

Straine Dental Management LLC

838 University Ave.

Sacramento, CA 95825

1-800-568-7200

info@Straine.com

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